Terms of service.

The service is operated by Strabo Studio, a design and engineering studio building managed websites for small and mid-sized teams. References to “us”, “we” or “Strabo” mean Strabo Studio. References to “you” mean the natural or legal person using the site or the customer who has signed up to a paid plan.

Strabo is a managed hosting platform. We design, develop, host, and maintain your website as a service. The codebase, design system, infrastructure, and tooling that make up the platform remain the property of Strabo Studio. Your brand assets, content, domain name, and customer data remain your property.

You can use the public marketing site freely. To use the platform itself you need an active paid plan (Launchpad, Compound, or Atelier as described on the /pricing page).

You must be at least 18 years old and able to enter into a binding contract in your jurisdiction. You agree to provide accurate, complete information when you sign up and to keep it up to date.

Strabo is not designed for use by children. We do not knowingly collect personal data from anyone under 16.

Plans, fees, and billing cadence are listed on the /pricing page and confirmed in your signed order form. Unless your order form says otherwise:

• Setup fees (e.g. the Launchpad launch fee) are invoiced once and due before the build starts.
• Monthly subscription fees are invoiced on the same day each month and due within 14 days.
• Prices are quoted in USD and exclude VAT or any other applicable taxes, which are added at the rate in force.
• Late payments may attract interest at the statutory rate plus 2%.

You may cancel a monthly subscription at any time. Cancellation takes effect at the end of the then-current billing cycle. Fees already paid are not refunded except where required by law.

The Strabo platform (including all source code, design tokens, component library, internal tooling, and infrastructure) is and remains the property of Strabo Studio. You receive a non-exclusive, non-transferable licence to use the platform while your plan is active.

Content you upload (text, images, fonts you bring, copy, product data) remains your property. You grant us the licence necessary to host, display, cache, transmit, and back up that content for the purposes of operating your site. You confirm that you hold the rights to the content you upload.

Bespoke design work delivered specifically for your brand (logo refinements, illustrations, custom typography pairings) is licensed to you exclusively for use on Strabo-hosted properties unless we agree otherwise in writing.

You agree not to use Strabo to:

• Publish content that is unlawful, defamatory, infringes intellectual property rights, or violates someone else's privacy.
• Distribute malware, run phishing campaigns, or engage in fraud.
• Send unsolicited bulk email.
• Probe, scan, or attempt to disrupt the platform or its underlying infrastructure.
• Resell access to the platform without our written agreement.

We may suspend or terminate access if we reasonably believe you are in breach of this section.

We target 99.9% monthly uptime for the platform. Planned maintenance is announced at least 48 hours in advance and scheduled outside peak hours where possible.

Support is provided by email within the response time stated in your plan (one business day for Launchpad, same-day for Atelier). We do not provide 24/7 emergency support unless your plan explicitly includes it.

Strabo is provided “as is”. We make no warranties beyond those that cannot be excluded under applicable consumer protection law.

To the maximum extent permitted by law, our aggregate liability under or in connection with these terms is capped at the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or special damages (loss of profits, loss of revenue, loss of goodwill) even if we have been advised of the possibility of such damages.

Nothing in these terms limits our liability for death, personal injury, or any other liability that cannot be excluded by law.

Either party may terminate a monthly plan at the end of any billing cycle by giving written notice. We may terminate immediately if you materially breach these terms and do not cure the breach within 30 days of written notice.

On termination we will export a clean static snapshot of your site (HTML, assets, content) and deliver it to you within 14 days. After delivery we will delete your data from our active systems within 30 days, subject to legal retention obligations.

These terms are governed by the law of the jurisdiction in which Strabo Studio is established. We will try to resolve any dispute amicably; if that fails, the competent courts of that jurisdiction have exclusive jurisdiction, subject to your mandatory consumer rights in your country of residence.

We may update these terms from time to time. For active customers we will give at least 30 days' notice of any material change by email. Continued use of the platform after the notice period constitutes acceptance of the new terms. If you do not accept the new terms you may terminate your plan as described above.

Questions? hello@strabo.studio.